Changing Your Suffix Name

Guide on how to rename your suffix accounts.

Checking Your FICO® Score on the Mobile App

Guide on how to find your FICO® Score on the Members 1st mobile app.

Creating and Deleting a Bill Payment

A guide to set up a new bill payment or delete a previously scheduled bill payment.

Emergency Savings Tutorial

A tutorial on how to open an Emergency Savings Suffix on the Mobile App and Online Banking.

Holiday Savings Tutorial

A tutorial on how to open a Holiday Savings Suffix on the Mobile App and Online Banking.

How to Download Your Transaction History and Export Transaction History to QuickBooks

Instructions on how to download and then export your Members 1st transaction history into QuickBooks.

How do I access medallion stamp services?

How to take advantage of Medalion Stamp services.

How do I access notary services?

Description of notary services available.

How do I change my address and/or phone number?

Explanation of how to change personal information on your Members 1st account.

How do I conduct a Wire Transfer?

Step-by-step instructions on receiving wire transfers through your Members 1st account.